# Privacy Policy
**Last updated: 17 October 2026**
MeggaFast respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you visit https://meggafast.com, contact us or use our services.
## 1. Information We Collect
Depending on how you use our website and services, we may collect:
– Your name, email address and contact details.
– Account registration and customer portal information.
– Details of services purchased, including dedicated servers and seedboxes.
– Order, invoice and payment records.
– Support enquiries and correspondence.
– Technical information such as IP addresses, browser details and website activity.
We only collect information necessary for legitimate business purposes.
## 2. How We Use Your Information
We use personal information to:
– Create and manage customer accounts.
– Provide and administer our services.
– Process orders and manage subscriptions.
– Issue invoices and maintain payment records.
– Respond to customer enquiries and provide support.
– Maintain website security and prevent misuse.
– Comply with legal and accounting obligations.
– Measure advertising performance where you have given the necessary consent.
Our lawful bases for processing personal information include performing contracts, complying with legal obligations, legitimate interests and consent, where applicable.
## 3. Payments and Invoicing
We may use third-party payment and invoicing providers, including PayPal and Zoho, to administer payments and billing.
These providers process information according to their own privacy policies. We do not require customers to provide payment card details directly through our customer portal.
## 4. Cookies and Advertising Tracking
Our website may use essential cookies needed for website functionality, account access and security.
With your consent, we may also use optional advertising and analytics cookies, including Microsoft Advertising Universal Event Tracking (UET), to understand how visitors interact with our website after viewing or clicking advertisements.
You can accept or reject optional cookies through our cookie consent controls. Rejecting optional cookies will not prevent you from using essential website functions.
You may also manage cookies through your browser settings.
## 5. Sharing Your Information
We may share necessary information with trusted service providers involved in delivering our services, including server infrastructure suppliers, payment processors, invoicing providers, website hosting and security providers.
We do not sell customer personal information.
We may also disclose information where required by law.
## 6. International Data Transfers
Some service providers may process information outside the United Kingdom. Where personal information is transferred internationally, we take appropriate steps to ensure applicable data protection requirements are met.
## 7. Data Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure.
Access to customer information is restricted where appropriate.
## 8. Data Retention
We retain personal information only for as long as necessary to provide our services, meet legal obligations, maintain appropriate business records and resolve disputes.
Different categories of information may be retained for different periods depending on their purpose and applicable legal requirements.
## 9. Your Privacy Rights
Under applicable UK data protection law, you may have rights to:
– Request access to your personal information.
– Request correction of inaccurate information.
– Request deletion of information in certain circumstances.
– Object to or restrict certain processing.
– Request data portability where applicable.
– Withdraw consent where processing relies on consent.
You may also complain to the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.
## 10. Third-Party Websites
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of websites operated by other organisations.
## 11. Changes to This Policy
We may update this Privacy Policy when our services, legal obligations or data processing practices change.
The latest version will be published on this page.
## 12. Contact Us
For privacy enquiries or requests relating to your personal information, please contact:
Email: **support@meggafast.com**
Website: **https://meggafast.com**